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Clarke International Spares and Service Centre Website - Legal Notices and Statements

You are encouraged to read these documents related to your use and continued use of our website and the services offered by it. You will find information on our Terms and Conditions of Use which gives information on how you may use or not use our website, our website Disclaimer, and details of our website Privacy Statement. If you disagree with any part of these documents, statements or policies then please do not use our website.


Clarke International Spares and Service Centre Website Privacy Statement

This privacy statement is effective from 1st September 2010. We value our relationship with our customers, clients and business partners, and users of www.clarkeservice.co.uk (the "Web Site") and the services offered. We also understand that you may be concerned about our collection, use and disclosure of personally identifiable information ("Personal Information") that may be collected when you use the Web Site. We have provided this Privacy Statement to inform you of the information and data that we may collect, if and when we collect it and what we do with it afterwards.

When using the public information sections of this website you are not required to provide us with any personal information unless you wish to do so, and we do not monitor or record any information or activity when you use these sections other than counting the number of users who visit us. This tracking does not identify you.

AGREEMENT TO THE PRIVACY STATEMENT
It is considered that your use and continued use of the Web Site confirms your agreement to this Privacy Statement and the information contained herein.

CHANGES TO THE PRIVACY STATEMENT
We may from time to time make changes to this Privacy Statement. If and when we do make changes we shall post a notice on the home page of the Web Site.

INFORMATION COLLECTED BY www.clarkeservice.co.uk
We only collect information when you use the email Forms on the Web Site to communicate with us. We do not collect any information from visitors to the Web Site who choose not to use the email Forms and not to communicate with us.

Personal Information (email Form users only)
We collect personal information from you that may be used to identify you individually, such as (but not always) your name, address, telephone number, facsimile number, mobile phone number, email address and current internet IP address.

Non-Personal Information (email Form users only)
We collect "non-personal" information from you which cannot be easily used to identify you personally. We collect (but not always) your IP address, browser type and operating system.

Communication
If you communicate with us regarding the Web Site or services offered then we will collect any information that you provide in any such communication.

Web Site Statistics and Reporting
Like many commercial websites we use statistic reporting technologies to record non-personal information and data such as IP addresses, browser type and operating system used. The technology we use is provided to us by eukhost.com who supply the data to us. This data also includes the date and time the Web Site was accessed and other non-personal information such as visit length and page(s) viewed. This is a professional service which helps us to improve the Web Site and the services offered. No personal information is collected this way.

WHAT WE DO WITH THE INFORMATION

Personal Information
We use (or may use) personal information for our own internal purposes and for the purpose of communication with you. For example, if we reply to you by email then we will use your name. If we send a payment receipt or payment communication to you then we will use your name and email address. We will not disclose or make available any personal information to any other third party or business interest except The Police or UK Government authorities if legally required to do so. An example of this would be any user using the Web Site for fraudulent purposes or other unlawful or illegal activities.

Non-Personal Information
We use non-personal information to track the use of the Web Site, and to help us maintain and improve the services offered by it.

THIRD PARTY WEBSITES
This Privacy Statement does not apply to any third party website(s) that you visit from the Web Site because we cannot control how the information you provide may be used. However, most of the third party websites listed at www.clarkeservice.co.uk have their own Privacy Statements which we encourage you to look at.

QUESTIONS OR CONCERNS REGARDING PRIVACY ISSUES
If you have any questions or concerns regarding privacy issues then please use the email Form found on the Contact Us page. If you wish to telephone us please be aware that to ensure the accuracy of any conversation, and to help us to continually improve our services and security, we may monitor and/or record your telephone calls to us.




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