Help and Support with Clarke Safe Registration

What is Safe Registration and why a Safe should be Registered    How to Register a Safe using the supplied Safe Registration Form    How to Register a Safe without the Safe Registration Form    The Definition of 'Registered Safe'    The Definition of 'Registered User'

Should you Register? Check and see if your Clarke Safe should be registered for Product Support Check if Registration Required Print Safe Registration Form Download Clarke Safe Manuals

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What is Safe Registration and why a Safe should be Registered

Registration is a simple process that allows us to keep basic information securely on file to help prove and verify the lawful owner or keeper of a Safe when security data or technical assistance is requested. If a Safe and the user (lawful owner or keeper) has not been registered then enhanced product support is not available. For example, combination numbers and key numbers will not be disclosed to the unregistered owner or keeper, and 'home' support is not an option that can be considered. Registration must be made within seven days of purchase as security for our customers and their products, and compliance with The Data Protection Act 1998 are our main concerns

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How to Register a Safe using the supplied Safe Registration Form within 7 days of purchase

We provide a simple Safe Registration Form as part of the instruction manual supplied with each Safe. This Form should be completed as directed and returned to the Product Registration Department, Clarke International, Shrubland Road, London E10 7RB within seven days of purchase. We will then acknowledge receipt and confirm Registration by issuing a unique Registration Number to you. You will need this number each time you contact us for support or assistance

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How to Register a Safe without using the supplied Safe Registration Form or How to Register a Safe after 7 days of purchase

If you do not have the original Registration Form that came with the Safe or it is over 7 (seven) days since you purchased it we may still process your Registration but it will be subject to delay. We have to verify all information given to us and to be satisfied that you are the lawful owner or keeper of the Safe. You must write to the Registration Manager, Clarke International, Shrubland Road, London E10 RB requesting Registration. We will then tell you which documents or what information we need to see, and confirm if payment is required. Please note, a Registration Fee may be payable

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Definition of 'Registered Safe'

A Registered Safe is a Clarke Safe product with unique serial number, model number, key number and owner or keeper details recorded in our database following the previous receipt of a correctly completed Registration Form, and for which a unique Registration Number has been issued by us

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Definition of 'Registered User'

A Registered User is the person named on the Registration Form and residing at the stated address, and to whom the unique Registeration Number has been issued

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How to contact the Product Registration Department

Our full United Kingdom Postal Address is:

• Product Registration Department
• Clarke International
• Shrubland Road
• LONDON
• E10 7RB

Telephone and Facsimile

• Telephone: 020 8988 7415
• Facsimile: 020 8558 3622

Email

• Please use the Contact Us link found at the bottom of this page