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Clarke International, Shrubland Road, London E10 7RB United Kingdom
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Clarke International Spares and Service Centre Privacy Statement

Privacy Statement from: 01/01/2005

We value our relationship with our customers, clients and business partners, and users of www.clarkeservice.co.uk (the "Web Site") and the services offered. We also understand that you may be concerned about our collection, use and disclosure of personally identifiable information ("Personal Information") that may be collected when you use the Web Site. We have provided this Privacy Statement to inform you of the information and data that we may collect, if and when we collect it and what we do with it afterwards

When using the public sections of this website you are not required to provide us with any personal information unless you wish to do so, and we do not monitor or record any information or activity when you use these sections other than counting the number of users who visit us. This tracking does not identify you

AGREEMENT TO THE PRIVACY STATEMENT
It is considered that your use and continued use of the Web Site confirms your agreement to this Privacy Statement and the information contained herein

CHANGES TO THE PRIVACY STATEMENT
We may from time to time make changes to this Privacy Statement. If and when we do make changes we shall post a notice on the home page of the Web Site

INFORMATION COLLECTED BY www.clarkeservice.co.uk
We only collect information when you use the email Forms on the Web Site to communicate with us. We do not collect any information from visitors to the Web Site who choose not to use the email Forms and not to communicate further

Personal Information (email Form users only)
We collect personal information from you that may be used to identify you individually, such as (but not always) your name, address, telephone number, facsimile number, mobile phone number, email address and website URL

Non-Personal Information (email Form users only)
We collect "non-personal" information from you which cannot be easily used to identify you personally. We collect (but not always) your IP address, browser type and operating system

Communication
If you communicate with us regarding the Web Site or services offered then we will collect any information that you provide in any such communication

Web Site Statistics and Reporting
Like many commercial websites we use statistic reporting technologies to record non-personal information and data such as IP addresses, browser type and operating system used. The technology we use is provided to us by www.statcounter.com who supply the data to us. This data also includes the date and time the Web Site was accessed and other non-personal information such as visit length and page(s) viewed. This is a professional service which helps us to improve the Web Site and the services offered. No personal information is collected this way

WHAT WE DO WITH THE INFORMATION

Personal Information
We use (or may use) personal information for our own internal purposes and for the purpose of communication with you. For example, if we reply to you by email then we will use your name. If we send a payment receipt or payment communication to you then we will use your name and email address. We will not disclose or make available any personal information to any other third party or business interest except The Police or UK Government authorities if legally required to do so. An example of this would be any user using the Web Site for fraudulent purposes or other unlawful or illegal activities

Non-Personal Information
We use non-personal information to track the use of the Web Site, and to help us maintain and improve the services offered by it

THIRD PARTY WEBSITES
This Privacy Statement does not apply to any third party website(s) that you visit from the Web Site because we cannot control how the information you provide may be used. However, most of the third party websites listed at www.clarkeservice.co.uk have their own Privacy Policies which we encourage you to look at.

QUESTIONS OR CONCERNS REGARDING PRIVACY ISSUES
If you have any questions or concerns regarding privacy issues then please use the email Form found on the Contact Us page. If you wish to telephone us please be aware that to ensure the accuracy of any conversation, and to help us to continually improve our services and security, we may monitor and/or record your telephone calls to us

Clarke International products include: Air Compressors and Air Tools, Motors and Starters, Generators and Electrical Equipment, Welders and Plasma Cutters, Auto Workshop Equipment, Consumables, Materials Handling, Castors and Wheels, Tool Chests and Tool Cabinets, Multimeters, Hand Tools, Tool Bags and Cases, Site Storage, Building and Construction Tools, Electric Power Tools, Vacuum Cleaners, Cordless Drills, Measuring and Engineers Tools, Metalworking, Woodworking, Water Pumps, Power Washers, Gardening Equipment, Fans, Dehumidifiers and Air Conditioners, Patio Heaters, Cast Iron Stoves and Space Heaters, Outdoor and Leisure Equipment, Binoculars and Safes
Copyright © 2005 Clarke International Limited  |  Privacy Policy  |  Contact Us  |  Website Links  |  Transit Claims
Clarke International, Shrubland Road, London E10 7RB Telephone: 020 8988 7400 Fax: 020 8558 3622
International Telephone: 0044 20 8988 7400 Fax: 0044 20 8558 3622
Returns and Claims UK Fax: 0871 2517274